Privacy

Data controller

The data collected on aurawatchboutique.store is processed by Aurawatch, contactable at aurawatchboutique@gmail.com.

Data we collect

Identity and contact details: first and last name, delivery address, email address, phone number.
Order data: products ordered, amount, purchase history.
Payment data: processed directly by our payment provider. We never have access to your full card number and do not store it.
Browsing data: pages viewed, device type, cookies.

Why we use it

To process, ship and track your orders.
To answer your enquiries and handle after-sales service.
To handle returns, refunds and warranty claims.
To meet our accounting and tax obligations.
To improve the site and, only with your consent, send you our news.

Legal bases

Performance of the sales contract, compliance with legal obligations, legitimate interest in securing and improving the site, and consent for marketing communications and non-essential cookies.

Who receives your data

Only the providers needed to fulfil your order: Shopify (store hosting), our payment provider, and the carriers handling delivery. Your data is never sold or rented to third parties.

How long we keep it

Order data is kept for the legal retention period applicable to accounting records. Marketing data is kept for three years after your last contact, or until you unsubscribe.

Your rights

You have the right to access, rectify, erase, object to, restrict and port your data. To exercise these rights, write to aurawatchboutique@gmail.com. You may also lodge a complaint with the data protection authority in your country (the CNIL in France).

Cookies

The site sets cookies that are essential to its operation (cart, session) and, subject to your consent, analytics cookies. You can refuse or delete them at any time from your browser settings.